TRUPEER FOR GBSs

The GBS that manages knowledge better, scales without limits

Every process, training, and walkthrough your GBS runs - captured once.
Multilingual, version-controlled, audit-ready, and queryable by both your new hires and your AI agents.

Trusted by Fortune 500 Companies

Trusted by Fortune 500 Companies

Trusted by Fortune 500 Companies

Your operations are only as stable as the knowledge in your people's heads. Trupeer gets it into a system - so attrition, hiring waves, and audits stop threatening delivery.

Your operations are only as stable as the knowledge in your people's heads. Trupeer gets it into a system - so attrition, hiring waves, and audits stop threatening delivery.

Your operations are only as stable as the knowledge in your people's heads. Trupeer gets it into a system - so attrition, hiring waves, and audits stop threatening delivery.

Use Cases

Use Cases

Stop losing months to knowledge transfer

Stop losing months to knowledge transfer

Stop losing months to knowledge transfer

Capture how work gets done and turn it into instant video documentation in every language. Searchable by both your new hires and AI agents.

Capture how work gets done and turn it into instant video documentation in every language. Searchable by both your new hires and AI agents.

Automated onboarding

Automated onboarding

A complete, always current video library of your processes, so new hires ramp faster on their own.

A complete, always current video library of your processes, so new hires ramp faster on their own.

A complete, always current video library of your processes, so new hires ramp faster on their own.

Knowledge retention

Knowledge retention

Every process an expert demonstrates becomes a permanent guide that stays behind.

Every process an expert demonstrates becomes a permanent guide that stays behind.

Every process an expert demonstrates becomes a permanent guide that stays behind.

Process standardization

Process standardization

Every site documents the same job the same way.

Every site documents the same job the same way.

Every site documents the same job the same way.

Multi-country rollouts

Multi-country rollouts

Eliminate the language barrier with instant translation into 120+ languages.

Eliminate the language barrier with instant translation into 120+ languages.

Eliminate the language barrier with instant translation into 120+ languages.

Data pipeline for agents

Data pipeline for agents

Ground your copilots in your own process knowledge through Trupeer MCP, not generic sources.

Ground your copilots in your own process knowledge through Trupeer MCP, not generic sources.

Ground your copilots in your own process knowledge through Trupeer MCP, not generic sources.

Audit drills

Audit drills

Maintain a timestamped record of every process and everyone trained on it.

Maintain a timestamped record of every process and everyone trained on it.

Maintain a timestamped record of every process and everyone trained on it.

What healthy deliverability unlocks

What healthy deliverability unlocks

What healthy deliverability unlocks

80%
faster

80% faster

80% faster

Time-to-proficiency for new hires after deployment.

Time-to-proficiency for new hires after deployment.

Time-to-proficiency for new hires after deployment.

87% improvement

87% improvement

87% improvement

In SLA and process adherence rates across teams.

In SLA and process adherence rates across teams.

In SLA and process adherence rates across teams.

25,000 hours/month

25,000 hours/month

25,000
hours/month

Productivity returned to a typical large-GCC team.

Productivity returned to a typical large-GCC team.

Productivity returned to a typical large-GCC team.

40% success,
AI initiatives

40% success, AI initiatives

40% success, AI initiatives

From PoC to production - without a knowledge bottleneck.

From PoC to production - without a knowledge bottleneck.

From PoC to production - without a knowledge bottleneck.

AI Knowledge Stack for GBS rollouts and operations

AI Knowledge Stack for GBS rollouts and operations

AI Knowledge Stack for GBS rollouts and operations

Smart capture
Smart capture
AI video documentation
AI video documentation
Knowledge base
Knowledge base
AI Search and MCP
AI Search and MCP

Genpact

Genpact

Genpact

Case Study 01

300+ SOPs in under a month, at GBS scale

300+ SOPs in under a month, at GBS scale

300+ SOPs in under a month, at GBS scale

A Workday HCM rollout across a 110,000-employee operation. SOPs and training had to land before go-live in a very short window.

With Trupeer, four to five practice leads, without a docs team, shipped 300+ SOPs and training videos, integrated with internal AI search. Self-serve support replaced the helpdesk surge.

A Workday HCM rollout across a 110,000-employee operation. SOPs and training had to land before go-live in a very short window.

With Trupeer, four to five practice leads, without a docs team, shipped 300+ SOPs and training videos, integrated with internal AI search. Self-serve support replaced the helpdesk surge.

A Workday HCM rollout across a 110,000-employee operation. SOPs and training had to land before go-live in a very short window.

With Trupeer, four to five practice leads, without a docs team, shipped 300+ SOPs and training videos, integrated with internal AI search. Self-serve support replaced the helpdesk surge.

300+

300+

300+

SOPs and videos shipped

SOPs and videos shipped

<1

<1

<1

month

month

month

kickoff to go-live

kickoff to go-live

4-5

4-5

4-5

person production team

person production team

Case Study 02

Diageo

Diageo

Diageo

One recording, 27 sites, every language

One recording, 27 sites, every language

One recording, 27 sites, every language

Diageo opened 27 brand homes worldwide. Each required localized POS training and brand-launch content for hundreds of frontline staff. With Trupeer, one recording became the on-brand video and SOP for every site, in every language. The same content powers internal copilots and global search.

Diageo opened 27 brand homes worldwide. Each required localized POS training and brand-launch content for hundreds of frontline staff. With Trupeer, one recording became the on-brand video and SOP for every site, in every language. The same content powers internal copilots and global search.

Diageo opened 27 brand homes worldwide. Each required localized POS training and brand-launch content for hundreds of frontline staff. With Trupeer, one recording became the on-brand video and SOP for every site, in every language. The same content powers internal copilots and global search.

5k +

5k +

5k +

employee hours saved

employee hours saved

$600k +

$600k +

$600k +

saved per program vs documentation agency

saved per program vs documentation agency

1/10

1/10

1/10

the agency time-to-output

the agency time-to-output

Start from existing templates

Knowledge Transfer SOPs

Agent Knowledge Base

Daily Standup Template

Hyper-care Playbook

New-Hire Onboarding Guide

L&D-Ready Format

Start from existing templates

Knowledge Transfer SOPs

Agent Knowledge Base

Daily Standup Template

Hyper-care Playbook

New-Hire Onboarding Guide

L&D-Ready Format

Start from existing templates

Knowledge Transfer SOPs

Agent Knowledge Base

Daily Standup Template

Hyper-care Playbook

New-Hire Onboarding Guide

L&D-Ready Format

Book a personalised 30-minute demo

Book a personalised 30-minute demo

Book a personalised 30-minute demo

Learn how Fortune 500 teams use Trupeer across sales, marketing, training, and onboarding.

Learn how Fortune 500 teams use Trupeer across sales, marketing, training, and onboarding.

Learn how Fortune 500 teams use Trupeer across sales, marketing, training, and onboarding.

  • "Trupeer is letting us scale product education rapidly. I love that it requires so little onboarding. I have a small group of SEs and CS folks who create polished content in minutes and then we can use the assets immediately for other prospects and customers too."

    Sandhya Simhan

    Head of Content

  • "We initially got Trupeer just for training our teams on software, but it quickly spread to seven or eight functions within the company. Each of them are finding their own use cases for the tool."

    Karthik Chakkarapani

    SVP and CIO

  • "Trupeer has helped us stop rebuilding from scratch every time something changes and that's made a real difference in how our team operates."

    David Greene

    RVP Solutions Consulting

  • "Fast, high quality, affordable. You could never have all three in video production. Trupeer broke that. And we've seen it work for over 200 of our customers."

    Rex Galbraith

    Chief Revenue Officer

  • "1,600+ videos and docs created, 30+ clients onboarded, and we create personalised demos for every customer in minutes."

    Vedant Sharma

    GTM & Partnerships

  • "My role keeps growing, so I only keep tools that grow with it. Trupeer is one of the few. One person now runs our entire Japanese video catalog, 150+ videos and counting."

    Tim Silva

    Product Design Manager

  • "Trupeer reduced our video creation time by 30% ensuring our content is both timely and high-quality across all of Latin America."

    Libia Rodríguez

    VP of Customer Success

  • "Trupeer is letting us scale product education rapidly. I love that it requires so little onboarding. I have a small group of SEs and CS folks who create polished content in minutes and then we can use the assets immediately for other prospects and customers too."

    Sandhya Simhan

    Head of Content

  • "We initially got Trupeer just for training our teams on software, but it quickly spread to seven or eight functions within the company. Each of them are finding their own use cases for the tool."

    Karthik Chakkarapani

    SVP and CIO

  • "Trupeer has helped us stop rebuilding from scratch every time something changes and that's made a real difference in how our team operates."

    David Greene

    RVP Solutions Consulting

  • "Fast, high quality, affordable. You could never have all three in video production. Trupeer broke that. And we've seen it work for over 200 of our customers."

    Rex Galbraith

    Chief Revenue Officer

  • "1,600+ videos and docs created, 30+ clients onboarded, and we create personalised demos for every customer in minutes."

    Vedant Sharma

    GTM & Partnerships

  • "My role keeps growing, so I only keep tools that grow with it. Trupeer is one of the few. One person now runs our entire Japanese video catalog, 150+ videos and counting."

    Tim Silva

    Product Design Manager

  • "Trupeer reduced our video creation time by 30% ensuring our content is both timely and high-quality across all of Latin America."

    Libia Rodríguez

    VP of Customer Success

Enterprise ready from Day 1

Enterprise ready from Day 1

Trupeer scales knowledge across your entire organisation in your language, with built-in enterprise security.

Trupeer scales knowledge across your entire organisation in your language, with built-in enterprise security.

ISO 27001, SOC 2, and GDPR certified.

Built to be trusted, your content never leaves your control.

SSO & SCIM plug into your identity stack.

Access that runs itself, with zero manual provisioning.

One org. Every team.

Workspaces, permissions, and brand rules that mirror how you're structured.

A team behind your team.

Dedicated engineers embedded from deployment through scale,

FAQs

FAQs

How do we preserve expert knowledge before people leave?

Trupeer captures all knowledge as they work — no docs team, no scriptwriting, no editing pass. The knowledge stays in the organization the moment it's created.

How does the rest of the team actually find and use that knowledge?

Searchable in natural language - by humans through the knowledge base and by AI agents through the same pipeline. New hires watch the video. Senior people pull up the SOP. Copilots query the same content, source-cited back to the original recording.

Our processes are designed at HQ but executed locally. How do we stop the drift?

HQ records the process once. Trupeer distributes it to every team in every site. When HQ updates the version, every team sees the same new one - with analytics showing which teams are actually using it.

When an auditor asks "show me how this was done" - what do we actually hand them?

A folder, not a fire drill. Every SOP and training is version-controlled, timestamped, and tied to the original HQ standard. SOC 2 Type II, ISO 27001, GDPR-certified - the platform itself passes procurement review.

We sit across multiple cities and languages. How does training stay consistent across all of them?

One recording becomes every language version of the video and SOP - same release window, no separate localization workstream. 120+ languages, one click.

We're rolling out internal AI copilots. What do we need in place before they actually work?

A structured, queryable knowledge base - which most KM stacks weren't built to provide. Trupeer turns every recording into a data pipeline for your AI agents, searchable word by word. Copilots get source-cited answers from the same content your team trains on.

How do we preserve expert knowledge before people leave?

Trupeer captures all knowledge as they work — no docs team, no scriptwriting, no editing pass. The knowledge stays in the organization the moment it's created.

How does the rest of the team actually find and use that knowledge?

Searchable in natural language - by humans through the knowledge base and by AI agents through the same pipeline. New hires watch the video. Senior people pull up the SOP. Copilots query the same content, source-cited back to the original recording.

Our processes are designed at HQ but executed locally. How do we stop the drift?

HQ records the process once. Trupeer distributes it to every team in every site. When HQ updates the version, every team sees the same new one - with analytics showing which teams are actually using it.

When an auditor asks "show me how this was done" - what do we actually hand them?

A folder, not a fire drill. Every SOP and training is version-controlled, timestamped, and tied to the original HQ standard. SOC 2 Type II, ISO 27001, GDPR-certified - the platform itself passes procurement review.

We sit across multiple cities and languages. How does training stay consistent across all of them?

One recording becomes every language version of the video and SOP - same release window, no separate localization workstream. 120+ languages, one click.

We're rolling out internal AI copilots. What do we need in place before they actually work?

A structured, queryable knowledge base - which most KM stacks weren't built to provide. Trupeer turns every recording into a data pipeline for your AI agents, searchable word by word. Copilots get source-cited answers from the same content your team trains on.