Hire to Retire (H2R)
Hire to retire (H2R) is the end-to-end HR process covering every stage of employment, from recruitment and onboarding to payroll, offboarding and retirement.
What Is Hire to Retire (H2R)?
Hire to retire (H2R) is the end-to-end HR process that covers every stage of an employee's relationship with an organization, from the moment a role is approved and filled to the moment the employee leaves or retires. It brings recruitment, onboarding, payroll, performance, learning, employee changes and offboarding together into one connected process instead of separate HR activities.
H2R is one of the standard end-to-end process areas in shared services, global business services (GBS) and outsourcing, alongside procure to pay (P2P) and order to cash (O2C). It's also called hire-to-retire, recruit to retire or the employee lifecycle process.
What Are the Stages of Hire to Retire?
The exact breakdown varies, but most H2R models cover these stages:
Workforce planning: approving roles, budgets and headcount.
Recruitment: sourcing, screening, interviewing and making offers.
Onboarding: contracts, background checks, system access, induction and training.
Payroll and benefits: pay, deductions, benefits enrollment and time and attendance.
Performance and development: goals, reviews, learning and career moves.
Employee data and changes: promotions, transfers, leave and personal data updates.
Offboarding and retirement: resignations, exit interviews, final pay, access removal and pension or retirement processing.
Why Document the Hire to Retire Process?
H2R spans many teams and systems: HR, payroll, IT, finance, managers and often an HR shared services center or outsourcing provider. Without clear process documentation, each handoff becomes a point of failure. Good H2R documentation:
Keeps employee experience consistent across countries, business units and HR teams.
Protects compliance with employment law, payroll rules and data protection.
Speeds up onboarding of HR staff, especially in a shared services center.
Makes outsourcing or GCC transitions safer, because the process can be handed over with confidence.
Supports automation, because you can't automate a process nobody has written down.
How to Document H2R Processes
Map the end-to-end flow across all seven stages, showing handoffs between HR, payroll, IT and managers.
Write an SOP for each task, such as creating a new hire in the HRIS or processing a leaver's final pay.
Capture exceptions, such as rehires, international transfers and leave of absence.
Record walkthroughs in the HR system, so new team members can see the real screens and steps.
Keep it current whenever policies, payroll rules or systems change.
Common Tools and Uses for Hire to Retire
Trupeer AI – Turns recordings of HR and payroll tasks in your HRIS into step-by-step SOPs and videos, so every H2R task is documented the way it's actually done.
HRIS and HCM platforms – Systems such as Workday, SAP SuccessFactors or Oracle HCM that run most H2R transactions.
Applicant tracking systems – Manage recruitment from requisition to offer.
Payroll systems – Process pay, deductions and statutory reporting.
HR service desks and knowledge bases – Give employees and HR teams answers to common H2R questions.
To start documenting your H2R processes, use the free HR SOP template. For specific stages, see the HR onboarding guide template and the employee offboarding template.
If you're documenting HR processes, try Trupeer AI, an easy tool that helps you record, edit with AI and share in minutes. Trupeer lets you capture your screen, turn a raw recording into a professional video and a step-by-step guide, translate it for every team and publish it to a searchable knowledge base. With Trupeer, every stage of hire to retire is documented the way your HR team really works.
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