Scribe vs Loom (2026): Pricing, Features & Which to Choose
Written by Kalpna Thakur, Marketing Lead at Trupeer · Last updated September 30, 2026.
Scribe and Loom both help teams explain how work gets done, but in different formats. Scribe captures your clicks and turns them into a written step-by-step guide with annotated screenshots. Loom records your screen, camera and voice and gives you a shareable video. So the real question behind Scribe vs Loom is usually: does this process need a document people can follow, or a video people can watch?
This Scribe vs Loom comparison (also searched as Loom vs Scribe) covers pricing, capture, editing, documentation, AI features and security, with a guide for when to use each. For more options in each category, see our Scribe alternatives and Loom alternatives guides.

Scribe vs Loom: Quick Verdict
Quick answer: Scribe is built for written SOPs and how-to guides that people follow step by step. Loom is built for quick video messages and walkthroughs that people watch. Choose Scribe when the output must be scannable and searchable, and Loom when context, tone or a face on camera matters more.
Scribe may suit you if you document repeatable processes, need screenshots with redaction, and want to export guides to PDF, HTML or Markdown.
Loom may suit you if you send async updates, feedback or walkthroughs where hearing and seeing someone explain is the point.
Consider a tool that does both if every process needs a video and a written guide, such as Trupeer AI, which produces both from one recording.
Scribe vs Loom at a Glance
Feature | Scribe | Loom |
|---|---|---|
Primary output | Step-by-step guide with annotated screenshots | Screen and camera video with a share link |
How you capture | Click through a process; Scribe records each step | Record your screen, camera or both while you talk |
Where it captures | Browser on the free plan; web, desktop and mobile apps on Pro | Desktop, browser and mobile apps |
Editing | Edit text, reorder steps, edit and redact screenshots | Trim and waveform editing; AI editing on Business + AI |
Exports | PDF, HTML and Markdown on Pro | Video download on Business |
Branding | Company branding on Pro | Remove Loom branding on Business |
Collaboration | Comments on Pro Team | Comments and emoji reactions on all plans |
AI features | Auto-generated steps and descriptions | Transcripts in 50+ languages; video-to-text documents, auto-editing and meeting notes on Business + AI |
Enterprise | SSO, SCIM, auto-redaction of PII and PHI, roles, translations | SSO, SCIM, Salesforce integration, 99.95% uptime SLA |
Guide or Video? How to Decide Which Format a Process Needs
Before comparing features, decide what the reader will do with the content:
They will follow it while working: a written guide lets people scan, skip ahead and copy exact values. This is where Scribe fits.
They need context, reasoning or tone: a video lets you explain why, not just what. This is where Loom fits.
They will search for it later: text is easier to search in a help centre or wiki than a video transcript.
They learn in different ways: many teams need both a guide and a video for the same process. See how to create effective video SOPs and SOP best practices.
Scribe vs Loom Pricing (2026)
Plan | Scribe | Loom |
|---|---|---|
Free | Basic: browser capture, customisation, share by link and embed | Starter: 25 videos, 5-minute recordings, transcripts in 50+ languages, comments |
Individual | Pro Personal: $25/seat/month billed yearly ($35 monthly). Web, desktop and mobile capture, branding, redaction, PDF/HTML/Markdown export | Business: $18/user/month. Unlimited videos and recording time, basic editing, remove branding, downloads |
Team | Pro Team: $13/seat/month billed yearly ($17 monthly), minimum 5 seats. Adds comments | Business + AI: $24/user/month. AI editing, video-to-text documents, meeting notes and recaps |
Enterprise | Custom: SSO, SCIM, auto-redaction of PII and PHI, roles, translations | Custom: SSO, SCIM, Salesforce integration, uptime SLA |
Pricing note: Scribe advertises 20% off with yearly billing and Loom up to 17% off with annual billing. Prices were checked on September 30, 2026 and can change by billing cycle and region; verify each vendor’s pricing page before purchasing.
Scribe pricing vs Loom pricing: for one person, Scribe Pro Personal ($25 a month billed yearly) costs more than Loom Business ($18 a month). For teams, Scribe Pro Team is cheaper per seat ($13) but starts at 5 seats, so the minimum is about $65 a month billed yearly. Loom also changed its seat model in 2026: according to Atlassian’s documentation, the free Creator Lite role is being retired and converted to paid Creator seats. See our Scribe vs Trupeer pricing comparison for another option.

Documenting the Same Process in Scribe and Loom
The fairest test is to document one real process, such as “how to submit an expense report”, in both tools. Here is what each free plan allows, based on published limits, and what to compare.
What you need to know | Scribe | Loom |
|---|---|---|
Can you test for free? | Yes: Basic plan in the browser | Yes: Starter plan |
Limits on the free plan | Web apps only; no PDF, HTML or Markdown export | 25 videos; recordings up to 5 minutes |
Desktop app capture | Pro Personal and above | Included |
Plan needed for exports or downloads | Pro Personal (exports) | Business (downloads) |
What to compare:
Time to publish: how long from starting the capture to a shareable result.
Clarity: ask a colleague to complete the task using only the guide, then only the video.
Editing: how easy it is to fix one wrong step without starting over.
Updating: when the interface changes, how much work it takes to refresh the content.
Findability: whether people can search and find the right step later.
Scribe vs Loom: Feature-by-Feature Comparison
Capture and Recording
Scribe works as a browser extension on the free plan and adds desktop and mobile capture on Pro. It records each click and keystroke as a step, so you do not narrate anything. Loom records your screen, camera or both, with your voice, from desktop, browser or mobile apps. Scribe captures the steps; Loom captures you explaining them.
Editing
Scribe lets you edit step text, reorder or delete steps, combine guides, and edit or redact screenshots on Pro. Loom offers trimming and waveform editing on Business, and AI editing such as automatic enhancement and filler-word removal on Business + AI. Fixing a single step is usually faster in a written guide than in a video.
Documentation and Exports
Scribe exports guides to PDF, HTML and Markdown on Pro plans and can be embedded in wikis and help centres. Loom’s output is a video with a transcript; on Business + AI it can also turn a video into text documents. If written documentation is the end goal, see our guide to the best SOP creation software.
Collaboration and Sharing
Both share by link. Loom includes comments and emoji reactions on every plan and viewer insights, which suits async team communication. Scribe adds comments on Pro Team and central user and document management on Enterprise.
Security and Enterprise
Scribe Enterprise adds automatic redaction of personal and health information, SSO, roles, data governance and language translations. Loom Enterprise adds SSO and SCIM, Salesforce integration, a 99.95% uptime SLA and EBA compliance. Both are used by large organisations; check each vendor’s security documentation for your requirements.
Loom AI vs Scribe: Can Loom Replace a Written Guide?
Loom’s Business + AI plan includes video-to-text automation, which drafts documents such as SOPs or messages from a recording. That narrows the gap with Scribe, but the formats still differ: Loom’s document is derived from what you said, while Scribe’s guide is built from each captured click with a matching screenshot. If you need precise, screenshot-by-screenshot instructions, Scribe is designed for that; if a written summary of a video is enough, Loom’s AI may cover it.
What Users Say About Scribe and Loom
Source | Scribe | Loom |
|---|---|---|
G2 rating | 4.8/5 (830+ reviews) | 4.7/5 (about 2,400 reviews) |
Commonly praised | Speed of creating guides, ease of use | Speed of recording and sharing, async communication |
Common complaints | Features gated behind Pro, 5-seat minimum on Pro Team | Recording limits on the free plan, editing depth, seat pricing changes |
Treat review summaries as opinions and test both with your own process.
Scribe vs Loom by Use Case
Use case | Scribe may be more suitable when… | Loom may be more suitable when… |
|---|---|---|
SOPs and process documentation | People follow the steps while working | A quick explanation is enough and the process changes often |
Employee onboarding | New hires need reference guides they can revisit | You want a personal welcome or context from a manager |
Customer support | Customers need a help-centre article with screenshots | An agent needs to show a fix to one customer quickly |
Product feedback and bugs | You need exact reproduction steps | You want to show and talk through the issue |
Training at scale | You need consistent, searchable guides | You need engaging explanations with voice and face |
Both a video and a guide for every process | Consider a tool that creates both from one recording, such as Trupeer AI | Consider a tool that creates both from one recording, such as Trupeer AI |
Scribe vs Loom vs Trupeer AI: 5 Reasons to Consider Trupeer When You Need Both

Many teams end up paying for Scribe and Loom side by side: one for guides, one for videos. Trupeer AI produces both from a single screen recording. If that is your situation, these five differences matter.
1. A Video and a Step-by-Step Guide from One Recording
Record once, and Trupeer produces a polished, narrated video and a written step-by-step guide with screenshots, so you do not maintain two separate files for the same SOP.
Output from one capture | Trupeer AI | Scribe | Loom |
|---|---|---|---|
Step-by-step guide with screenshots | ✓ | ✓ | Text document on Business + AI |
Narrated video | ✓ | ✗ | ✓ |
Both from the same capture | ✓ | ✗ | Partly (video plus AI text) |
2. A Polished Video Without Re-recording
Loom keeps your live take. Trupeer turns a rough recording into a clean video with click-based zooms, filler-word and pause removal, background noise cleanup and an optional AI voiceover, so a stumble does not mean recording again.
Editing | Trupeer AI | Scribe | Loom |
|---|---|---|---|
Automatic zooms on clicks | ✓ | Not applicable | Not core |
Filler-word and pause removal | ✓ | Not applicable | Business + AI |
Replace your voice with an AI voiceover | ✓ | ✗ | ✗ |
3. Exports for Every Channel
Trupeer exports MP4 video with captions and guides as PDF, Word or Markdown, so one recording can go to a help centre, LMS, wiki or email.
Exports | Trupeer AI | Scribe | Loom |
|---|---|---|---|
Video | MP4 with captions | ✗ | MP4 download (Business) |
Guide | PDF, Word, Markdown | PDF, HTML, Markdown | AI text on Business + AI |
4. Translation for Global Teams
Trupeer offers AI voices in 100+ languages and accents, with video and document translation on Scale and Enterprise. Scribe offers translations on Enterprise, and Loom provides transcripts in 50+ languages.
5. Brand and Publish in One Place
Apply a brand kit to every video and guide on Scale, and publish to a hosted knowledge base with the add-on. Teams use this for customer education and help centres.
Where Trupeer isn’t the right fit: if you only need quick, informal video messages to teammates, Loom is simpler. If you only need lightweight written guides from browser clicks, Scribe’s free plan or Pro Personal may be enough. Trupeer is built for teams that need polished product videos and written guides together, such as product walkthroughs and software training.
Trupeer’s free plan runs for 10 days with 1,000 AI credits, and paid plans start at $40 a month billed yearly. See Trupeer pricing.
Related comparisons: Loom vs Trupeer · Tango alternatives · Guidde alternatives
Frequently Asked Questions: Scribe vs Loom
Is Scribe better than Loom?
It depends on the format you need. Scribe is designed for written step-by-step guides with screenshots. Loom is designed for video messages and walkthroughs. Many teams use Scribe for SOPs and Loom for async communication.
What is the difference between Scribe and Loom?
Scribe captures your clicks and turns them into an annotated written guide. Loom records your screen, camera and voice as a shareable video.
Which is cheaper, Scribe or Loom?
For one person, Loom Business ($18 a month) costs less than Scribe Pro Personal ($25 a month billed yearly). For teams, Scribe Pro Team is $13 per seat billed yearly with a 5-seat minimum, while Loom Business is $18 per user. Both have free plans.
Can Loom create step-by-step guides like Scribe?
Loom’s Business + AI plan can turn a video into text documents such as SOPs, but it does not build a screenshot-by-screenshot guide from each click the way Scribe does.
Can Scribe record video?
Scribe focuses on step-by-step guides with screenshots rather than narrated video. For video, teams typically use Loom or a tool that creates both, such as Trupeer AI.
Should I use Scribe and Loom together?
Some teams do: Scribe for written SOPs and Loom for video explanations. If you need both for every process, a tool that creates a video and a guide from one recording, such as Trupeer AI, avoids maintaining two files.
Does Scribe or Loom have a free plan?
Yes. Scribe Basic is free for browser capture and sharing by link. Loom Starter is free with 25 videos and recordings up to 5 minutes.
Which is better for SOPs, Scribe or Loom?
For SOPs people follow step by step, Scribe is designed for that format. For SOPs that need explanation or context, a Loom video can help. Many teams pair a written SOP with a short video.
Which is better for employee onboarding?
Scribe works well for reference guides new hires revisit, and Loom for personal welcome videos and context. Trupeer AI can produce both from one recording.
What is the best alternative to Scribe and Loom for product documentation?
For product documentation that needs both a polished video and a written guide, Trupeer AI creates both from one screen recording.
Sources
Checked on September 30, 2026.
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