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Your operations are only as stable as the knowledge in your people's heads. Trupeer gets it into a system - so attrition, hiring waves, and audits stop threatening delivery.
Might or might not keep this subtitles. But keeping it here just in case.
knowledge retention
Knowledge leaves with people
The senior moves on. Their workarounds, context, and "why we do it this way" leave with them. Trupeer captures every process, every piece of intricate knowledge, the moment it happens.
faster onboarding
Onboarding takes weeks, not days
GCCs hire hundreds of people at a time. Onboarding still depends on senior people walking each batch through tools and workflows. Trupeer turns that walkthrough into a self-serve guide every new hire watches at their own pace.
process standardization
HQ designs the process.
Local teams improvise.
Execution drifts over 12-18 months. Shortcuts creep in. Local adaptations stay undocumented. Trupeer gives every process one source of truth — HQ updates it once, every team in every site sees the same version, and HQ gets analytics on who's actually using it.
multi-country rollouts
Your team is multilingual.
Your training isn't.
Frankfurt, Tokyo, Mexico City — all on the same workflow but speaking three languages. One Trupeer recording becomes the German operator video, the Japanese onboarding doc, and the Spanish maintenance guide. Same release window, no separate localization track.
data pipeline for agents
Your AI agents have nothing to read
You're rolling out copilots for finance, support, HR ops. The technology is ready. The knowledge base isn't. Trupeer turns every recording into a data pipeline for your AI agents, searchable word by word.
audit drills
Every audit is a fire drill
For BFSI, pharma, and legal captives, the auditor wants evidence that processes were followed consistently across teams over time. Trupeer's knowledge base is version-controlled and timestamped. SOC 2, ISO 27001, GDPR, DPDP-aligned. The next audit is a folder you already have.
What healthy deliverability unlocks
Time-to-proficiency for new hires after deployment.
In SLA and process adherence rates across teams.
Productivity returned to a typical large-GCC team.
From PoC to production - without a knowledge bottleneck.
Genpact
Case Study 01
A Workday HCM rollout across a 110,000-employee operation. SOPs and training had to land before go-live in a very short window.
With Trupeer, four to five practice leads, without a docs team, shipped 300+ SOPs and training videos, integrated with internal AI search. Self-serve support replaced the helpdesk surge.
SOPs and videos shipped
kickoff to go-live
person production team
Case Study 02
Diageo
employee hours saved
saved per program vs documentation agency
the agency time-to-output
Start from existing templates
ISO 27001-, SOC 2- en AVG-gecertificeerd.
Gebouwd om op te vertrouwen, je content blijft altijd onder jouw controle.
SSO & SCIM sluiten aan op je identiteitsstack.
Toegang die vanzelf werkt, zonder handmatige provisioning.
Eén organisatie. Elk team.
Werkruimtes, machtigingen en merkregels die aansluiten op hoe jullie zijn georganiseerd.
Een team achter jouw team.
Toegewijde engineers die vanaf implementatie tot en met opschaling geïntegreerd zijn,
FAQs
How do we capture our senior people's knowledge before they leave - without slowing them down?
Trupeer captures all knowledge as they work - no docs team, no scriptwriting, no editing pass. The knowledge stays in the organization the moment it's created.
How does the rest of the team actually find and use that knowledge?
Searchable in natural language - by humans through the knowledge base and by AI agents through the same pipeline. New hires watch the video. Senior people pull up the SOP. Copilots query the same content, source-cited back to the original recording.
Our processes are designed at HQ but executed locally.
How do we stop the drift?
HQ records the process once. Trupeer distributes it to every team in every site. When HQ updates the version, every team sees the same new one - with analytics showing which teams are actually using it.
When an auditor asks "show me how this was done" - what do we actually hand them?
A folder, not a fire drill. Every SOP and training is version-controlled, timestamped, and tied to the original HQ standard. SOC 2 Type II, ISO 27001, GDPR-certified - the platform itself passes procurement review.
We sit across multiple cities and languages. How does training stay consistent across all of them?
One recording becomes every language version of the video and SOP - same release window, no separate localization workstream. 120+ languages, one click.
We're rolling out internal AI copilots. What do we need in place before they actually work?
