HeyGen vs Synthesia (2026): Pricing, Features & Which to Choose

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Written by Kalpna Thakur, Marketing Lead at Trupeer · Last updated September 30, 2026.

HeyGen and Synthesia are two widely used AI avatar video platforms. Both turn a written script into a video with a lifelike AI presenter, so you never need a camera, studio or on-screen talent. They differ in emphasis: HeyGen puts more weight on photorealistic avatars, photo-to-avatar creation and video translation, while Synthesia puts more weight on enterprise training workflows, governance and centrally managed video libraries.

This HeyGen vs Synthesia comparison (people also search it as Synthesia vs HeyGen) covers pricing, avatars, languages, training features, API and integrations, output quality, support and security, plus how to test both tools with the same script. It is written for anyone choosing AI avatar video software, and it also covers one workflow neither platform is designed around: turning a real software recording into a video and a written guide.

HeyGen vs Synthesia: Quick Verdict

Quick answer: HeyGen is geared toward photorealistic avatars, photo-to-avatar creation and lip-synced translation for marketing and sales videos. Synthesia is geared toward enterprise training, with governance, content moderation and centrally managed libraries. The right choice depends on whether realism and speed or enterprise control matters more to your team.

  • HeyGen may suit you if you prioritise photorealistic avatars, photo-to-avatar creation and lip-synced video translation, or want SCORM, quizzes and branching on a plan with published pricing (Business).

  • Synthesia may suit you if you are an enterprise L&D or internal comms team that needs governance controls, content moderation, a dedicated customer success manager and a centrally managed training library.

  • Consider a screen-recording tool if your videos are product walkthroughs, software training or support how-tos where the real interface is the focus, such as Trupeer AI.

HeyGen vs Synthesia at a Glance

Content Creation

Feature

HeyGen

Synthesia

Primary emphasis

Marketing, sales, social and localised video

Enterprise training, onboarding and internal comms

Script-to-avatar video

✓

✓

Stock AI avatars

500+

125+ on Starter, 180+ on Creator, 240+ on Enterprise

Photo-to-avatar (turn a photo into a talking avatar)

✓

✗

Personal avatar of yourself

✓

3 on Starter, 5 on Creator, unlimited on Enterprise

Voice cloning

✓

✓

Video translation with lip sync

175+ languages and dialects

Dubbing into 70+ languages (140+ on Enterprise), lip sync uses 2× credits

Script languages and voices

175+

160+

PowerPoint or PDF to video

✓

✓

Screen recording

In-app recorder

AI Screen Recorder Chrome extension

Interactive or real-time avatars

✓

✓ (Interactive Avatars and Roleplay Sessions)

Training and Enterprise

Feature

HeyGen

Synthesia

SCORM export for LMS

Business plan and above (SCORM 1.2 and 2004, plus xAPI)

Enterprise plan

In-video quizzes

Business plan and above

Enterprise plan

Clickable CTAs and branching

Business plan and above

Creator plan and above

Brand kits

✓

Enterprise plan

Team collaboration

Business plan (extra seats $20/month)

Live collaboration on Enterprise

Security and compliance

SOC 2 Type II, GDPR

SOC 2 Type II, ISO/IEC 42001, GDPR

SSO

Enterprise

Enterprise (SAML/SSO)

API

Yes, billed from a separate API balance

Creator plan and above (360 API minutes a year)

HeyGen vs Synthesia Pricing (2026)

Both tools offer a free plan and then meter paid plans by credits or video minutes. That metering matters more than the headline price, because avatar and translation minutes are what run out first.

Plan

HeyGen

Synthesia

Free

3 videos a month, up to 1 minute each, 500+ stock avatars, 1 custom video avatar

Basic: 1,200 credits a month, about 10 minutes of video (download needs a paid plan)

Entry

Creator: $29/month, or $24/month billed annually. 600 credits, videos up to 30 minutes, 1080p, voice cloning, 175+ languages

Starter: $29/month, or $18/month billed yearly. 120 minutes of video a year, 125+ avatars, 1 editor and 3 guests

Mid-tier

Pro: from $49/month. 1,000 credits and up, 4K export, customisable monthly usage

Creator: $89/month, or $64/month billed yearly. 360 minutes a year, 180+ avatars, API, interactive videos

Team and training

Business: $149/month plus $20 per extra seat, with SCORM, quizzes and branching

SCORM and quizzes are on Enterprise

Enterprise

Custom

Custom, with unlimited video minutes

Pricing note: prices and included usage can change by billing cycle, region and plan (for example, Synthesia shows local-currency pricing in some countries). The figures above were checked on September 30, 2026; verify each vendor’s current pricing page before purchasing.

HeyGen pricing vs Synthesia pricing: both start at $29 a month on monthly billing; on annual billing, Synthesia Starter is $18 a month and HeyGen Creator is $24 a month. For training teams, the plan gating differs: HeyGen lists SCORM, quizzes and branching on its $149 Business plan, while Synthesia lists SCORM and quizzes on its custom-priced Enterprise plan. HeyGen retired its old Team plan in January 2026, so older comparisons may quote outdated prices. For more options, see our Synthesia alternatives and HeyGen alternatives.

HeyGen vs Synthesia Pricing (2026)

Testing HeyGen and Synthesia with the Same Script

The fairest way to compare AI avatar tools is to run the same short script through both with identical settings. Here is what a 60-second test looks like on each platform’s free and entry plans, based on the limits each vendor publishes, and what to compare once both videos are ready.

What you need to know

HeyGen

Synthesia

Can you test for free?

Yes: the free plan includes 3 videos a month

Yes: the Basic plan includes 1,200 credits, about 10 minutes of video a month

Maximum length on the free plan

1 minute per video, so a 60-second script fits exactly

Up to your credit balance (about 10 minutes)

Credits for a 60-second video

1 of your 3 free videos

About 120 of your 1,200 free credits

Watermark on the free plan

Yes (removed from Creator)

Yes (logo removed from Starter)

Downloading the video

Free plan videos are limited to 1 minute; 1080p export from Creator ($29/month)

Downloads require Starter ($29/month, or $18/month billed yearly); exports are 1080p

Plan needed for a fair 1080p comparison

Creator

Starter

What to compare once both videos are rendered:

  • Lip sync: watch for mouth movements that drift from the audio, especially on product names and numbers.

  • Voice: listen for natural pacing, pauses and pronunciation of your brand and feature names.

  • Editing workflow: note how long it takes to go from pasted script to a first draft you would share.

  • Render time: time how long each 60-second video takes to generate, since queue times vary by plan and time of day.

  • Usage consumed: check how many credits or minutes each render used against your plan allowance.

HeyGen vs Synthesia: Feature-by-Feature Comparison

HeyGen Avatar IV vs Synthesia Express-2: Avatar Quality and Realism

HeyGen places greater emphasis on photorealistic avatars and photo-to-avatar workflows: its Avatar IV and newer Avatar V models can animate a single photo into a speaking presenter. Synthesia emphasises consistent avatars across enterprise video libraries, with its Express-2 engine adding full-body movement and gestures, and offers premium Studio avatars as a paid add-on. Compare both on your own script, because perceived realism varies by avatar and use case.

Languages, Translation and Lip Sync

HeyGen’s video translation re-voices and lip-syncs an existing video in 175+ languages and dialects, which makes it popular for localising marketing and sales content. Synthesia supports 160+ languages and voices for scripts, AI dubbing into 70+ languages (140+ on Enterprise) and one-click translation on Enterprise, plus a multilingual video player. For translating screen-recorded product videos instead, see Trupeer’s video translation.

HeyGen vs Synthesia for Training: SCORM, Quizzes and Branching

Both tools now serve L&D teams, but they gate features differently. HeyGen includes SCORM export (1.2 and 2004), xAPI, LMS embeds, in-video quizzes and branching from its Business plan. Synthesia offers clickable buttons and branching from Creator, and keeps quizzes and SCORM export for Enterprise. Synthesia’s strengths are governance, a multilingual player and Roleplay Sessions for sales and manager practice. If you are building training videos, check which plan includes the LMS features you need: HeyGen publishes the price of its Business plan, while Synthesia’s Enterprise plan is quoted on request.

Editing, Branding and Collaboration

Both use a scene-based editor rather than a traditional timeline, with templates, stock media and background music. HeyGen includes brand systems for consistent styling and team seats on Business. Synthesia offers 60+ templates, custom fonts and branded share pages, with brand kits and live team collaboration on Enterprise. Neither is a full video editor, so heavy post-production still happens elsewhere.

API and Integrations

HeyGen offers a developer API for generating avatar videos programmatically, billed from a separate API balance, and connects with tools such as Zapier, Make and HubSpot. Synthesia includes API access from its Creator plan, with 360 API-generated minutes a year, plus a dubbing API, bulk personalisation from a spreadsheet, PowerPoint import and embeds that update automatically when you edit a video. For automated, personalised outreach, both offer options; Synthesia’s spreadsheet-based bulk personalisation does not require coding.

Output Quality and Render Speed

Synthesia exports MP4 in Full HD (1080p). HeyGen exports 1080p on Creator and 4K from its Pro plan. Render time depends on video length, avatar type, plan and queue load, so time a short test on each platform before committing.

Support and Onboarding

Synthesia’s support scales by plan: AI chat on the free plan, regular support on Starter, priority support on Creator, and a dedicated customer success manager, tailored onboarding and Synthesia Academy certifications on Enterprise. HeyGen offers a help centre, HeyGen Academy tutorials and a community hub, with account support for Enterprise customers. Synthesia publishes a more detailed support structure by plan.

Security and Enterprise Governance

Synthesia holds SOC 2 Type II and the ISO/IEC 42001 AI management certification, is GDPR compliant, creates every avatar with explicit consent and moderates all videos, which appeals to enterprises with strict AI policies. HeyGen is SOC 2 Type II and GDPR compliant, with SSO on Enterprise. Synthesia places substantial emphasis on enterprise governance, consent, content moderation and compliance-oriented workflows.

HeyGen vs Synthesia for Corporate Training

Corporate training is where the two platforms overlap most, so the decision usually comes down to four questions:

  • Do you need SCORM or quizzes in your LMS? HeyGen lists SCORM 1.2 and 2004, xAPI, quizzes and branching on its Business plan ($149/month plus seats). Synthesia lists SCORM and quizzes on Enterprise, with buttons and branching from Creator.

  • How many people will create videos? HeyGen Business adds seats at $20/month each. Synthesia’s Starter and Creator plans include one editor with guests; multi-editor teams move to Enterprise.

  • How strict is your governance? Synthesia emphasises consent-based avatars, moderation of every video, SSO and a dedicated CSM on Enterprise. HeyGen offers SOC 2 Type II, GDPR and SSO on Enterprise.

  • Is the training about software? If learners need to see a real application, consider recording the real screen instead of scripting an avatar.

For a wider view of training tools, see our guide to training video software.

What Users Say About HeyGen and Synthesia

Source

HeyGen

Synthesia

G2 rating

4.8/5 (1,000+ reviews)

4.7/5 (shown on Synthesia’s pricing page)

Commonly praised

Avatar realism, lip-synced translation, speed

Ease of management, templates, enterprise controls

Common complaints

Credit usage on premium avatars, cost at volume

Minute limits on lower plans, avatars can feel formal

In community discussions, such as a Reddit thread on Synthesia vs HeyGen for corporate training, users often describe HeyGen as stronger on realism and Synthesia as easier to manage as a platform. Treat these as opinions, and test both with your own script.

HeyGen vs Synthesia by Use Case

Use case

HeyGen may be more suitable when…

Synthesia may be more suitable when…

Marketing and social videos

You prioritise photorealistic avatars, photo avatars or 4K export

You want consistent avatars and templates across a brand library

Localising existing videos

You need lip-synced translation of existing footage in many languages

You want a multilingual player and one-click translation on Enterprise

LMS training

You need SCORM, xAPI and quizzes on a plan with published pricing

You need SCORM and quizzes within an enterprise agreement with governance

Sales outreach and sales enablement

You want realistic personalised avatar videos

You want spreadsheet-based bulk personalisation or Roleplay Sessions

Internal comms and announcements

You need fast, realistic presenter videos

You need content moderation and centralised administration

Product walkthroughs and software training

The real software interface is the focus: consider a screen-recording tool such as Trupeer AI

The real software interface is the focus: consider a screen-recording tool such as Trupeer AI

What HeyGen and Synthesia Are Less Suited For: Real Software Workflows

HeyGen and Synthesia are built around script-led video with an AI presenter, which works well for announcements, compliance intros and marketing. When the software screen itself is the content, a few workflow differences matter:

  • Screen recording is a supporting feature. Both include a recorder, but their core workflow starts from a script rather than a recording.

  • Real-screen-to-documentation workflow. Neither platform’s core workflow is designed to take a real software recording, automatically identify the user’s actions, and turn that same recording into a structured step-by-step guide.

  • Updates start from the script. When your product UI changes, you typically update the script or scenes and regenerate the video.

  • Showing the interface. For software tutorials, showing the actual interface can be more informative than presenting the workflow through an avatar and slides.

HeyGen vs Synthesia vs Trupeer AI: 5 Reasons to Consider Trupeer for Product and Software Videos

HeyGen and Synthesia start from a script and generate a presenter. Trupeer AI starts from a real screen recording of your product. If your videos teach people how software works, these five differences are why teams add Trupeer to their stack.

1. Two Outputs from One Recording: A Video and a Step-by-Step Guide

Most avatar tools stop at video, so documentation is written separately. With Trupeer, one screen recording produces both a polished, narrated video and a step-by-step guide with screenshots and instructions. Teams use the same recording for help centres, onboarding and internal SOPs, instead of producing the video and the article twice.

Output from a single recording

Trupeer AI

HeyGen

Synthesia

Narrated video

✓

✓

✓

Written step-by-step guide with screenshots

✓

Not part of the core workflow

Not part of the core workflow

Document export (PDF, Word, Markdown)

✓

✗

✗

2. Built Around Your Real Product, Not a Script

HeyGen and Synthesia both include a screen recorder, but their core workflow starts from a script. Trupeer starts from what you actually do on screen: record a workflow with the AI screen recorder Chrome extension, or upload a recording you already have, and Trupeer builds the video around your real interface. You can still add an AI avatar as a presenter, but the product stays at the centre.

Capability

Trupeer AI

HeyGen

Synthesia

Starting point

Screen recording or uploaded video

Script (screen recorder available)

Script (Chrome screen recorder available)

Upload an existing recording

✓

✓

✓

Optional AI avatar presenter

✓

✓

✓

3. AI Editing That Cleans Up a Rough Recording

Avatar tools generate a clean voice from text, so there is nothing to clean up. Screen recordings are different: they come with pauses, filler words and background noise. Trupeer polishes the raw take automatically, applying click-based zooms, removing filler words and pauses, cleaning background audio and adding captions, while its editor still lets you trim, split, skip, sync and crop.

Editing a real recording

Trupeer AI

HeyGen

Synthesia

Automatic zooms on clicks

✓

Not a core feature

Not a core feature

Filler-word and pause removal from your own voice

✓

Not applicable (AI voice from script)

Not applicable (AI voice from script)

Replace your recorded voice with an AI voiceover

✓

✓

✓

Captions

✓

✓

✓

4. Fix the Script, Not the Recording

In Trupeer, the narration is generated from an editable script. Change the words and the AI voiceover updates, so a stumble or an outdated sentence does not mean recording again. Natural AI voices are available in 100+ languages and accents, with premium voices and a brand kit on Scale, and translation of both videos and documents on Scale and Enterprise.

Scripts, voices and languages

Trupeer AI

HeyGen

Synthesia

AI script refinement

✓

✓

✓

AI voices

100+ languages and accents

175+ languages

160+ languages and voices

Translation of written guides

✓ (Scale and Enterprise)

✗

✗

5. Export and Publish Where Your Users Learn

Trupeer exports MP4 video with captions and the guide as PDF, Word or Markdown, so the same content can go into your help centre, LMS, wiki or onboarding emails. A hosted knowledge base with AI search is available as an add-on. HeyGen and Synthesia export video, and add SCORM packages for LMS delivery on their Business and Enterprise plans respectively.

Export and publishing

Trupeer AI

HeyGen

Synthesia

Video export

MP4 with captions

MP4 (4K from Pro)

MP4 (1080p)

Document export

PDF, Word, Markdown

✗

✗

SCORM for LMS

Higher-tier plans

Business plan

Enterprise plan

Hosted knowledge base

Add-on

✗

✗

Where Trupeer isn’t the right fit: if your video doesn’t require a real product interface, such as a CEO announcement, a presenter-led marketing message or avatar-based communication, an avatar video platform such as HeyGen or Synthesia may be more appropriate. Trupeer is built for product walkthroughs, software training, customer education and sales demos.

Trupeer’s free plan runs for 10 days with 1,000 AI credits, and paid plans start at $40 a month billed yearly. See Trupeer pricing.

Frequently Asked Questions: HeyGen vs Synthesia

Is HeyGen better than Synthesia?

It depends on the use case. HeyGen emphasises photorealistic avatars, photo avatars and translating existing videos, and lists SCORM and quizzes on its Business plan. Synthesia emphasises enterprise training workflows, governance, content moderation and dedicated support.

Which is cheaper, HeyGen or Synthesia?

Both start at $29 a month on monthly billing. On annual plans, Synthesia Starter is $18 a month and HeyGen Creator is $24 a month. For training features, HeyGen lists SCORM and quizzes on its $149 Business plan, while Synthesia lists them on its custom-priced Enterprise plan.

Which has more realistic avatars?

HeyGen places more emphasis on photorealistic avatars and photo-to-avatar creation. Synthesia emphasises consistent, professional avatars for training and enterprise libraries. Realism is subjective, so test both with your own script.

Does HeyGen or Synthesia support SCORM?

Both do. HeyGen offers SCORM 1.2 and 2004, xAPI and LMS embeds from its Business plan. Synthesia offers SCORM export on its Enterprise plan.

Which is better for training and L&D?

It depends on your requirements. If you want SCORM on a plan with published pricing, HeyGen Business lists it. If you need enterprise-wide training with governance, a multilingual player and a dedicated CSM, Synthesia Enterprise is designed for that. If your training is recorded from a real software screen, a screen-recording tool such as Trupeer AI is designed for that workflow.

Which supports more languages?

HeyGen supports video translation in 175+ languages and dialects. Synthesia supports 160+ languages and voices for scripts and AI dubbing into 70+ languages, rising to 140+ on Enterprise.

Do HeyGen and Synthesia have free plans?

Yes. HeyGen’s free plan includes 3 watermarked videos a month, and Synthesia’s Basic plan includes 1,200 credits, about 10 minutes of video a month.

Do HeyGen and Synthesia have an API?

Yes. HeyGen’s API is billed from a separate API balance. Synthesia includes API access from its Creator plan with 360 API-generated minutes a year.

Can HeyGen or Synthesia create step-by-step guides?

Neither platform’s core workflow is designed to turn a real software recording into a structured step-by-step guide. If you need a written guide alongside the video from the same recording, Trupeer AI is built for that workflow.

What is the best alternative to HeyGen and Synthesia for product videos?

For product demos, software tutorials and support how-tos, Trupeer AI is built around real screen recordings rather than avatars. Explore more options in our guide to Synthesia alternatives for enterprise L&D and presales teams.

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